Refunds Procedure

You have the right to cancel your agreement with Legacy Wills & Estate Planning within 14 days of the date of your agreement. If you cancel within this period you will not be required to make a payment or if you have already made a payment a full refund will be due.

You are also able to cancel later than 14 days after the date of your agreement, however fees may then be become chargeable:-

Provided we have not commenced compiling documentation following your initial instructions, or incurred disbursement fees, there will be a fixed cancellation fee to cover the administration costs.

If all our work has been completed in accordance with your initial instructions, and documentation issued, then our policy is that no refunds will be made and the initially agreed fees are due.

If our work has not been completed in accordance with 2. then we shall estimate the cost of work undertaken to date and reserve the right to charge that estimate plus any disbursement costs incurred.

For full details please refer to our Terms of Business.


Very helpful, courteous and efficient - just what I wanted I did not want to be talked down to, or told what to do - and they were just what I was looking for - professional and efficient

David Blake, Feb 11 2017

The team at legacy wills have been very helpful and extremely courteous when talking through the full process with me. Would highly recommend.

Miss Jane Adiller, November 3

I found the advisor extremely helpful, explaining clearly any points which I was unsure about. I received my Will some days later and was pleased that the company followed up to check that I was happy with it. I did not feel pressured in any way and I would recommend this company to anyone wishing for a straightforward and efficient service.

Linda Leary, November 3

Legacy wills explained every step very clearly and anything you forgot to ask they encouraged you to contact them, they also made you feel that no question was to big or small they would always find the answer.

Juliet Patricia, December 3

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